Refund policy

we have a no refund return policy, exchange only for damaged goods. You can always contact us for any exchange questions at sales@goldfrankincenseandmyyrh.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.